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Shipping & Exchange Policy

Effective Date: 06-08-2024

Welcome to Yumfluence! We offer a variety of digital products, including downloadable PDFs, meal plans, weight loss recipes, and other services. Below, you'll find our policy regarding the delivery of digital products and our approach to exchanges.

1. Digital Product Delivery

a. Instant Access: Once your payment is successfully processed, you will receive instant access to your purchased digital products. You can download or access these products directly from the confirmation page or via the link sent to your email address.

b. Email Confirmation: Upon completion of your purchase, a confirmation email will be sent to the email address you provided during checkout. This email will contain a link to download your digital products. Please ensure that you provide a valid email address and check your spam or junk folder if you do not see the email in your inbox.

c. Download Issues: If you encounter any issues with downloading your products, please contact us for assistance. We are here to ensure that you receive your products without any delays or complications.

2. Exchanges and Corrections

a. Digital Product Exchanges: As a general rule, we do not offer exchanges for digital products due to their intangible nature. However, if you receive a product that is defective, corrupted, or not as described, please reach out to us within 7 days of your purchase. We will review your request and, if applicable, provide you with a corrected version of the product or a suitable replacement.

b. Incorrect Product: If you mistakenly receive a different product than what you purchased, please notify us immediately. We will correct the issue by providing you with the correct product at no additional cost.

c. Non-Transferable Products: All digital products purchased from Yumfluence are for your personal use only and are non-transferable. You may not share, resell, or distribute the digital products to others.

3. Contact Us

If you have any questions or concerns regarding the delivery of your digital products or if you need assistance with an exchange or correction, please contact us at recipesbypooh@gmail.com. We are committed to ensuring your satisfaction with our products and services.

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